As far as pilots go, this was actually pretty strong. The characters aren't entirely two dimensional, and there is huge potential and mysteries around to fill the show up for awhile, and possibilities aplenty. This show could go almost anywhere.
The dialogue sadly, doesn't quite pop. It's just kinda...there. The characters have distinct voices, but the words coming out of their mouths are pretty bland. Shows like Babylon 5, and Whedon's stuff, and some others, have spoiled me I guess.
I need someone to bring the snark in this show, and fast! ;)